Privacy Notice

Thank you for visiting our website. The protection of your data is important to us. Below, we inform you about what data we collect when you visit our website, how we process it, and what rights you have under the General Data Protection Regulation (GDPR).

I. Data Controller

The data controller responsible for data processing is:

Snow Experts
Contact: office@snow-experts.at
Further contact details can be found in the Imprint.

II. Collection and Storage of Personal Data and the Nature and Purpose of Their Use

1. Access Data and Server Log Files

Whenever you access our website, information transmitted by your browser is automatically collected. This includes:

  • IP address (only logged in specific cases related to security incidents, stored for a maximum of 5 days)

  • URL of the website from which you came

  • URL of the files accessed

  • Date and time of access

  • Operating system and browser version of your device (User-Agent)

Purpose of Processing:

  • Ensuring a smooth connection to the website

  • System security and stability

  • Statistical analysis of anonymized data to optimize the website

Legal Basis: Article 6(1)(f) GDPR – Our legitimate interest in providing a secure and functional website.

2. Interactive Map

Our website uses a locally hosted interactive map from Dr. DSGVO. No personal data is transferred to third parties or cookies used.

Legal Basis: Article 6(1)(f) GDPR – Legitimate interest in providing an interactive map feature.

3. Cookies

We only use technically necessary cookies. Specifically, a session cookie (PHPSESSID) is used, which is deleted after leaving the website.

Legal Basis: Article 6(1)(f) GDPR – Legitimate interest in providing a functional website.

Note: If non-essential cookies are used, your consent will be obtained in accordance with Article 6(1)(a) GDPR.

4. Hosting

The website is hosted by a third-party provider within the EU, with whom a data processing agreement under Article 28 GDPR has been concluded. This provider offers infrastructure, storage, and security services.

Legal Basis: Article 6(1)(f) GDPR in conjunction with Article 28 GDPR – Legitimate interest in providing our online offer efficiently and securely.

5. Communication via Email

When you contact us via email, we process your data to handle your inquiry.

Legal Basis: Article 6(1)(f) GDPR – Legitimate interest in handling inquiries.

Note: Your data will not be shared with third parties without your consent unless required by law.

6. Use of Matomo

We use Matomo to anonymously analyze user behavior. The data is processed locally on our server.

Data Collected:

  • Anonymized IP addresses (last two bytes removed)

  • Visited pages, referrer, screen resolution, etc.

  • No storage of personal data, no cookies used

Legal Basis: Article 6(1)(f) GDPR – Legitimate interest in improving our website.

Opt-Out Option: You can disable the collection of your data at any time.

7. External Booking Platform

To book our holiday apartments, ski courses, snowboard courses, and rental equipment, we use the booking platform provided by Waldhart Software GmbH, A-6422 Stams (https://www.waldhart.at). When you click on the corresponding booking link, you will be redirected to an external website that is outside of our area of responsibility.

Please note that different data protection regulations may apply there. For information on how Waldhart Software GmbH processes personal data, please refer to their privacy policy: https://www.waldhart.at/datenschutz/

III. Storage Period

Personal data is deleted as soon as it is no longer necessary for the stated purposes. Legal retention periods are observed.

IV. Your Rights

You have the following rights:

  • Access (Article 15 GDPR)

  • Rectification (Article 16 GDPR)

  • Erasure (Article 17 GDPR)

  • Restriction of Processing (Article 18 GDPR)

  • Data Portability (Article 20 GDPR)

  • Objection (Article 21 GDPR)

  • Complaint to a Supervisory Authority (Article 77 GDPR)

V. Transfer of Data to Third Parties

Your data will only be transferred to third parties in the following cases:

  • With your consent (Article 6(1)(a) GDPR)

  • To fulfill legal obligations (Article 6(1)(c) GDPR)

  • For the performance of a contract (Article 6(1)(b) GDPR)

  • To protect legitimate interests (Article 6(1)(f) GDPR)

VI. Changes to this Privacy Notice

We reserve the right to update this Privacy Notice to comply with current legal requirements.