Snow Experts Ski School

Questions and answers about the ski school at Pass Thurn

• What is offered at the Snow Experts ski school?

  The Snow Experts ski school offers a wide range of courses for all ages and abilities. The program includes ski and snowboard courses for children and adults, private lessons for individual development, ski tours for adventurers and expert coaching for advanced skiers. We place great emphasis on safety and fun in the KitzSki ski area.

• Where is the Snow Experts ski school located?

  The Snow Experts ski school offers a wide range of courses for all ages and abilities. The program includes ski and snowboard lessons for children and adults, private lessons for individual instruction, ski tours for adventurers, and expert coaching for advanced skiers. We place a high value on safety and fun in the KitzSki resort.

• How do I book a course?

  Booking a course is easy! You can book conveniently online via our website, contact us by email or call us on +43 664 653 53 88. Our motivated team will be happy to help you find the right course for you.

• What forms of payment are accepted?

  Credit cards (Mastercard and Visa) and Maestro cards are accepted at the Snow Experts ski school office. Online bookings can be paid for securely by credit card.

• What happens in the event of a cancellation?

  • Up to 7 days before the start of the course: 100% refund.

  • 6 to 1 day before the start of the course: 50% refund.

  • On the day of the course: no refund.

  • 100% refund upon presentation of a medical certificate.

  Please inform us as soon as possible of any changes.

• How big are the groups?

  We keep our course groups small to ensure optimal supervision. The maximum group size is 10 people. If a group has fewer than 4 participants, we reserve the right to combine groups or reduce the number of lessons to ensure an optimal learning experience.

• What happens in bad weather?

  Our courses usually take place even in bad weather. In the event of extreme weather conditions that could affect safety, we will inform you in good time of any possible changes or cancellations and will find a suitable solution. Weather-related course cancellations will not be refunded. For further information, please refer to our terms and conditions.

• Does Snow Experts have a ski rental service?

  Yes, Snow Experts offers ski and snowboard rental so that you can explore the slopes of the Kitzbühel Alps with the perfect equipment. Each guest is responsible for the proper return of the equipment.

• Are the ski lift tickets included in the course price?

  The use of the ski lifts in the KitzSki area is not included in the course price. Lift tickets can be purchased separately at the valley station. However, beginners do not need a lift ticket, as we have conveyor belts and a lift.

• What is special about the KitzSki resort?

  The KitzSki resort has been named the best ski resort in the world several times and offers world-class slopes, modern lifts and breathtaking Alpine scenery. With over 200 kilometers of slopes and numerous ski routes, it is suitable for both beginners and advanced skiers and snowboarders.

• What are the operating hours of the lifts in the KitzSki ski area?

  The lifts in the KitzSki area are open daily during the season from 8:30 to 16:00. The exact operating times may vary depending on the weather and season.

• When does the ski season start and end?

  The ski season in the KitzSki area usually begins in mid-November and lasts until the end of April. The snow guarantee and modern snowmaking facilities ensure that the slopes are in top condition throughout.

• Are there special offers for families?

  Yes, the KitzSki resort offers numerous deals for families, including free practice lifts for children and special family tickets. There is also childcare and ski lessons designed for the little ones, so that the whole family can experience an unforgettable vacation.

• What insurance is necessary?

  Safety first! Therefore, each course participant should take out their own accident and liability insurance to be covered in the event of an accident.

• What ticket options are available and what discounts are there?

  There are various ticket options, from day passes to multi-day passes and season passes. Early bookers can get up to 20% off ski tickets on the KitzSki website. The tickets are personalized and non-transferable.

• In which languages is the course taught?

  Our ski instructors speak German, English, Dutch and in some cases other languages, so we can also welcome international guests and ensure that all participants understand the instructions.