Offers and promotions from Snow-Experts

All offers are non-binding and subject to change. We expressly reserve the right to modify, supplement or delete parts of the website or the entire content without separate announcement.

Important information about booking

Should a group shrink to fewer than 4 participants, we reserve the right to combine it with another group or to shorten the teaching time. The maximum group size is 10 persons. Due to our flexible organization, there may be multiple teacher changes.

Please note that we do not accept any liability for accidents that occur during or before the ski course. Accident and liability insurance is the responsibility of the participants.

Refunds for injury or illness will only be made upon presentation of a medical certificate from a local doctor. In this case, only the unused days will be refunded on a pro-rata basis.

No refunds will be given for courses canceled due to inclement weather (force majeure). Private lessons will take place regardless of the weather. The course ticket is non-transferrable and days not used will be forfeited.

Booking and reservation of ski and snowboard lessons

The ski pass is not included in the course price. No compensation will be provided for lessons missed due to cable car or lift breakdowns.

Payment

You can conveniently pay by credit card (Mastercard and Visa) or EC Maestro card at our office.

Online shop payment

Credit card payments for the ski school are collected by TREKKSOFT AG, Hauptstrasse 15, 3800 Matten, Switzerland (“TREKKSOFT”). TREKKSOFT appears on your credit card statement as TREKKSOFT TOUR BOOKING. The domain where you enter and process your payment is owned and operated by TREKKSOFT. Please email support@payyo.ch if you have any questions about your credit card payment or chargebacks.

Cancellation policy for courses and rentals

  • For cancellations up to 7 days before the start of the course/rental period – 100% refund,
  • 6 to 1 days before the start of the course/rental date - 50% refund,
  • on the day of the start of the course/rental - no refund
  • 100% refund upon presentation of a medical certificate from a local doctor in the event of illness, accident, etc.

Cancellation policy for rentals

  • Up to and including 45 days before arrival: 35% of the rental price.
  • 44 to 29 days before arrival: 60%.
  • up to 1 day before arrival: 90%.
  • on the day of arrival: 100%.

We recommend taking out travel cancellation insurance in any case!

Contents of the online offer

The author assumes no responsibility for the topicality, correctness, completeness or quality of the information provided. Liability claims against the author, which relate to damages of a material or immaterial nature caused by the use or non-use of the information provided or by the use of incorrect and incomplete information, are excluded in principle, provided that there is no demonstrably intentional or grossly negligent fault on the part of the author.

All offers are non-binding and subject to change. The author expressly reserves the right to modify, supplement or delete parts of the pages or the entire content without separate announcement.

Place of Jurisdiction, Place of Performance, Choice of Law

The place of performance is the registered office of the ski school/ski rental. The court of competent jurisdiction at the registered office of the ski school's/ski rental's head office is responsible for disputes. Austrian law applies. The contract language is German.

References and links

In the case of direct or indirect references to third-party websites (“links”) that are outside the author's area of responsibility, liability would only arise in the event that the author is aware of the contents and it would be technically possible and reasonable for him to prevent use in the event of illegal contents.

The author hereby expressly declares that at the time the links were set up, no illegal content was recognizable on the pages to be linked. The author has no influence on the current and future design, content or authorship of the linked pages. Therefore, he hereby expressly dissociates himself from all contents of all linked pages that were changed after the link was set. This statement applies to all links and references set within the own internet offer as well as for external entries in guest books, discussion forums and mailing lists set up by the author.

The provider of the site to which reference is made shall be solely liable for illegal, incorrect or incomplete content and in particular for damage arising from the use or non-use of the information provided. The person who merely refers to the respective publication via links shall not be liable.

Copyright and trademark law

The author endeavors to observe the copyrights of the graphics, sound documents, video sequences and texts used in all publications, to use graphics, sound documents, video sequences and texts created by himself or to resort to license-free graphics, sound documents, video sequences and texts.

All trademarks and logos mentioned within the online content and possibly protected by third parties are subject without restriction to the provisions of the respectively valid trademark law and the ownership rights of the respective registered owners. The mere mention of a trademark does not imply that it is not protected by third-party rights!

The copyright for published objects created by the author remains solely with the author of the pages. Any reproduction or use of such graphics, sound documents, video sequences and texts in other electronic or printed publications is not permitted without the express consent of the author.

Rental and reservation of ski and snowboard equipment

Each renter is liable for the proper return of the equipment up to the retail value of the rented products. The rental company is entitled to demand a security in the form of a deposit of an identification document (passport, ID card, driver's license) or a deposit. The deposit of a security deposit does not constitute a possible purchase price for the equipment.