Privacy policy

Thank you for visiting our website. The secure handling of your data is particularly important to us. We would therefore like to inform you in detail about the use of your data when you visit our website. However, there is nothing that you really need to know. You have probably already read everywhere about the rights of data subjects and the information on the newsletter or on technically necessary processing operations.

I. Responsible body

The responsible body is Snow Experts. Contact us by e-mail at office@snow-experts.at. You can find our additional contact details in the legal notice.

Please read this privacy policy carefully. It informs you about the processing of personal data of persons who use this website.

Personal data is all data with which you could be personally identified. These individual details include, for example, your name or your contact details, such as telephone number, address and email address, but also your network address (IP address).

In the following, the EU General Data Protection Regulation is abbreviated to GDPR. The official abbreviation is GDPR, but it is somewhat more cumbersome.

II. What data is collected on this website?

1. access data and log files

When using this website for information purposes only, i.e. if you do not register or otherwise provide us with information, we only collect the data that your browser transmits to our server for technically necessary reasons. When you access our website, the following data in particular is collected, which is technically necessary to display the website to you:

  • IP address (network address)

  • Address of the website from which you came

  • Address of the retrieved files (retrieval address = URL)

  • Date and time of a retrieval

as well as the operating system and browser version of your end device (user agent)

The collection of data initially only means that we (usually only our server) can actually gain knowledge of this data. Collecting data does not mean that data is stored. However, some of the aforementioned data is stored in log files without cause. This does not include the IP address. At most, this is logged on an ad hoc basis, for example if there are so many accesses in a short period of time that it can be assumed that there has been misuse or an attack (e.g. denial of service).

If your network address were not transmitted to our server, it would not even know who to show the website to. This is similar to a letter: If the sender is missing, the recipient cannot reply.

IP addresses are only stored, if at all, for specified purposes and for a specified duration. Unless otherwise specified, the maximum duration is five days. The purposes are only those that are in our legitimate interest to ensure the operation of this website. This includes defense against malicious attacks or excessive use of our website.

We do not draw any conclusions about your person when using this data. Rather, the information collected is only required for the following purposes

  • Ensuring a smooth connection to the website

  • To ensure convenient use

  • Ensuring system security and stability

  • Other administrative purposes

  • We reserve the right to statistically evaluate anonymized data records. This means, for example: We would like to know which post on our website was viewed how often.

The legal basis for our data processing is Art. 6 para. 1 f GDPR. The legitimate interest follows from the purposes for data collection listed above. The data from server log files are always stored separately from all personal data provided by you. It is not possible to merge them.

2. interactive map

This website uses an interactive map from Dr. DSGVO. The map is operated locally. This solution is data protection friendly. No personal data is passed on to third parties when the map is accessed and operated. Furthermore, we do not collect any personal data for the retrieval and operation of the map other than what is technically necessary. The card does not use cookies.

3. Cookies

Cookies are used on this website to enable the use of certain functions and to make visiting this website more practical, especially for administrators and editors.

A cookie stores information. A cookie is created when you visit a website and stored on your end device (smartphone, notebook, tablet, desktop PC, etc.) via your browser. If you visit this website again, your browser sends the previously received cookie back to our website. Our website can evaluate the information obtained through this process. In particular, cookies can make it easier to navigate a website. Cookies are particularly necessary to enable the functionality of this website operation (the legal basis is Art. 6 para. 1 f GDPR, the protection of the legitimate interests of the operator of this website - we only use cookies in agreement with Art. 5 para. 1 a GDPR, i.e. in accordance with the principles of lawfulness, fairness and transparency).

If these are not technically necessary cookies (which are stored purely locally and are not analyzed further), you will be asked for your consent to the setting of cookies.

This website stores a technically necessary session cookie (name: PHPSESSID) to ensure the functionality of the website. This cookie only ensures that optimized loading is possible when the website is accessed multiple times. The cookie contains a random character string that does not allow any conclusions to be drawn about your person. This cookie becomes invalid after you close the website and can no longer be read.

The use of cookies serves our predominantly legitimate interest in an optimized presentation of our offer in accordance with Art. 6 para. 1 f GDPR.

4. Hosting of the website

As part of processing on our behalf, a third-party provider based in a country of the European Union provides us with the services for hosting and displaying the website and provides infrastructure services, computing capacity, storage space and database services, maintenance services and security services for this purpose. In doing so, we or our hosting provider process all data that is generated in connection with the use of our website. This includes inventory data, content data, usage data, meta and communication data of interested parties and visitors to our online offering.

The processing is carried out on the basis of our legitimate interest in the efficient and secure provision of this online offering (Art. 6 para. 1 f GDPR in conjunction with Art. 28 GDPR).

5. Newsletter

There are two ways to subscribe to a newsletter.

1. you do this proactively by sending us an e-mail. We may ask you by e-mail whether you would like to receive a newsletter or whether someone has falsified your sender e-mail address.

2. you use a page to enter your e-mail address. You will then receive an e-mail asking you to confirm your e-mail address.

After confirming your registration for the newsletter, you will receive interesting information on topics related to this website at irregular intervals. You can unsubscribe from the newsletter by sending us an informal e-mail, for example to the e-mail address given in the legal notice or to the address at which you requested to receive a newsletter, or by clicking on an unsubscribe link in the newsletter (you will then be taken to a page where you can confirm your unsubscription).

We will not pass on your e-mail address and other data provided by you to third parties without your permission, unless there is another legal basis for doing so.

6. Communication by e-mail

If you contact us by e-mail, your e-mail address will be collected for technically necessary reasons and therefore out of legitimate interest. The same applies if we write to you and have received your e-mail address either from you or from a public source.

Your e-mail address and the content of your e-mail will not be passed on to third parties unless this is required for the occasion, requested or explicitly permitted by you, or unless this results from another legal provision.

III. How long will your data be stored?

The data processed by me will be processed, deleted or their processing restricted by us in accordance with Art. 17 and Art. 18 GDPR. We only store your personal data that is generated when you use this website for as long as this is necessary for the above-mentioned purposes. However, if statutory retention obligations prevent deletion, the processing of the data will only be restricted, i.e. it will be blocked for further use and cannot be processed for other purposes.

The following proof and retention obligations are particularly relevant: 6 years in accordance with Section 257 (1) HGB (for trading books, inventories, opening balance sheets, annual financial statements, commercial letters, accounting documents, etc.), 10 years in accordance with Section 147 (1) AO (books, records, accounting documents, commercial and business letters, documents relevant for taxation, etc.). In addition, personal data may be stored for the period during which claims can be asserted against us (statutory limitation period of three or up to thirty years).

IV. What do we process your data for (purpose of processing) and on what legal basis?

We process the data generated by visiting this website or using the contact options offered in accordance with the provisions of the GDPR and the Federal Data Protection Act (BDSG). Depending on the matter for which you contact me via the website, there are different legal bases for this. The specific legal basis for data processing depends on the context and purpose for which we receive your data. As a rule, the legal basis for data processing arises from the following possibilities:

Art. 6 para. 1 a GDPR serves us as the legal basis for processing operations for which we obtain consent for a specific processing purpose. Consent that has been granted can be withdrawn at any time.

If the processing of personal data is necessary for the performance of a contract to which you are a party, the processing is based on Art. 6 para. 1 b GDPR.

If we are subject to a legal obligation which requires the processing of personal data, such as for the fulfillment of tax obligations, the processing is based on Art. 6 para. 1 c GDPR.

Ultimately, processing operations could be based on Art. 6 para. 1 f GDPR. Processing operations that are not covered by any of the aforementioned legal bases are based on this legal basis if the processing is necessary to safeguard our legitimate interests or those of a third party, provided that the interests, fundamental rights and freedoms of the data subject do not prevail.

V. Disclosure of your personal data to third parties?

IP addresses are automatically transmitted to the server where the website is operated when a website is visited. These IP addresses are inevitably passed on to third parties whenever a third-party component (a script, an image, a font, another digital resource) is integrated on the website. The components integrated on this website are listed in this privacy policy. The recipients of your IP address or categories of recipients can also be derived from this.

Your personal data will not be transferred to third parties for purposes other than those listed below. We only pass on your personal data to third parties if:

  • you have given your express consent to this in accordance with Art. 6 para. 1 a GDPR,

  • the disclosure pursuant to Art. 6 para. 1 f GDPR is necessary for the assertion, exercise or defense of legal claims and there is no reason to assume that you have an overriding interest worthy of protection in not disclosing your data,

  • in the event that there is a legal obligation for the disclosure pursuant to Art. 6 para. 1 c GDPR, and

  • this is legally permissible and necessary for the processing of contractual relationships with you in accordance with Art. 6 para. 1 b GDPR.

VI. What data protection rights do you have?

You have the right,

  • to request information about your personal data processed by us in accordance with Art. 15 GDPR. In particular, you can request information about the purposes of processing, the category of personal data, the categories of recipients to whom your data has been or will be disclosed, the planned storage period, the existence of a right to rectification, erasure, restriction of processing or objection, the existence of a right to lodge a complaint, the origin of your data if it was not collected by us, and the existence of automated decision-making including profiling and, if applicable, meaningful information about its details;

  • in accordance with Art. 16 GDPR, to immediately request the correction of incorrect or incomplete personal data stored by us

    in accordance with Art. 17 GDPR, to request the erasure of your personal data stored by us, unless the processing is necessary for exercising the right of freedom of expression and information, for compliance with a legal obligation, for reasons of public interest or for the establishment, exercise or defense of legal claims

  • in accordance with Art. 18 GDPR, to demand the restriction of the processing of your personal data if the accuracy of the data is disputed by you, the processing is unlawful, but you refuse to delete it and we no longer need the data, but you need it to assert, exercise or defend legal claims or you have lodged an objection to the processing in accordance with Art. 21 GDPR

  • in accordance with Art. 20 GDPR, to receive your personal data that you have provided to me in a structured, commonly used and machine-readable format or to request that it be transmitted to another controller

  • in accordance with Art. 7 para. 3 GDPR, to revoke your consent once given to us at any time. As a result, we may no longer continue the data processing that was based on this consent in the future;

  • in accordance with Art. 77 GDPR, you have the right to lodge a complaint with a supervisory authority, without prejudice to any other administrative or judicial remedy. As a rule, you can contact the supervisory authority of your usual place of residence or workplace or the place of the alleged infringement if you believe that the processing of personal data concerning you is in breach of the GDPR.

Revocation of consent given by you

Consent that has been granted can be revoked at any time. You will find revocation options at the relevant point (e.g. for the newsletter or where consent is given). If you do not find a consent request (often referred to as a "cookie banner"), there are no processes legitimized by this on the website.

Please note that the revocation only takes effect for the future. Processing that took place before the revocation is not affected.

VII. Use of Matomo on this website

This website uses Matomo, an open-source software hosted locally on our server, to collect anonymized usage data. Matomo helps us to analyze the behavior of visitors to our website and to identify possible problems, such as pages not found, navigation difficulties or content that is less popular. We use this information to improve our website, for example, by adapting the layout or providing new content.

What data does Matomo process?

Matomo only processes the following anonymized or pseudonymized data:

  • Anonymized IP addresses: To protect the privacy of our visitors, the last two bytes of the IP address are removed (e.g. 198.51.100.54 becomes the anonymized address 198.51.0.0).
  • Pseudonymized location: The visitor's location is roughly determined based on the anonymized IP address (country, region, city with little accuracy).
  • Date and time of the page view.
  • Title of the page accessed.
  • URL of requested page.
  • URL of the previous page (if the referrer is transmitted).
  • Screen resolution of the device used.
  • Local time (based on device settings).
  • Downloaded files.
  • External links that were clicked on.
  • Page load time
  • Country, region, city (based on anonymized IP address, with low accuracy).
  • Main language of the browser.
  • Browser user agent (which browser and operating system is being used).
  • Interactions with forms (but not the content of the forms).

Data protection and anonymity

We respect the privacy of our visitors and use Matomo in such a way that no personal data is stored. All data collected is used exclusively in anonymized form and is not passed on to third parties. No cookies are set.

opt-out option

If you still do not want us to collect your anonymized data to improve our website, you can disable tracking using the following option:

VII. What should I bear in mind when linking to other websites?

If you follow a link to any of the websites outside our responsibility, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these privacy policies before you voluntarily submit any personal data to these websites.

External links are marked with this symbol:

OR in the category "Online booking"

characterized by: "Link to online booking" -> redirection to booking software from Waldhart Software -> https://www.waldhart.at/

Only when you click on an external link will data be transferred to the link destination.

This is technically necessary due to the protocol on which the Internet is based (TCP/IP = TCP - Transfer Control Protocol + IP - Internet Protocol). The data transmitted are in particular Your IP address, the time at which you clicked on the link, the page on which you clicked on the link as well as other information mentioned under para. II no. 1 of these notes.

Individual links may involve the transfer of data to non-European countries. As a result, it is possible that foreign third parties, authorities or secret services may receive connection data. If you do not want the data mentioned to be transferred to the link destination or to the third parties mentioned or to be accessed by others, do not click on the link.

VIII. Changes to this data protection notice

We reserve the right to change this data protection information if the legal situation or this online offer or the type of data collection changes. However, this only applies to declarations on data processing. If the user's consent is required or components of the data protection information contain a regulation of the contractual relationship with users, the data protection information will only be amended with the user's consent.

Therefore, please inform yourself about this data protection notice if necessary, especially if you provide personal data.

Data protection notice has been adapted to our needs. Many thanks to Dr. DSGVO !